COVID-19 - Corona Virus Helpful Information/Webinars/Websites

Posted By: Jennifer S. Galbreath Member Benefits ,



Dear NAA Click & Lease User,

In response to the COVID-19 global pandemic, the NAA Click & Lease Program will be updated on April 1, 2020 to include the following changes to your lease forms. The Release Notes, which are accessible when logged into your NAA Click & Lease Program, include copies of these upcoming forms. Should you wish to access these forms sooner, they will be made available on NAA’s website beginning March 25, 2020.

Should you have any questions about these changes, please contact NAA.  As always, we recommend you and your local legal counsel review all new and/or updated forms before implementing them into your leasing operations.  More....





  • New COVID-19 Federal Laws - NAA offers an examination of new federal legislation aimed at addressing the spread of COVID-19. Guidance is presented by Greg Brown, NAA Senior Vice President of Government Affairs. Released 3/30/2020
  • The Importance of Continued Training - A closer examination of why continuing training is important during COVID-19. Guidance is presented by Joy Zalaznick, Director of Training and Development for Kettler. Released 3/30/2020.
  • Shelter in Place: Restrictions on Business Operations - NAA offers guidance related to shelter-in-place orders and what they mean for business operations. Guidance is presented by Nicole Upano, NAA Director of Public Policy. Released 3/26/2020
  • Guidance for Suppliers Amid COVID-19 - NAA provides insight for rental housing industry suppliers amid COVID-19. Guidance is presented by Kirk Downey, Chairman of the NAA National Suppliers Council (NSC) and COO of Liberty Rent. Released 3/25/2020
  • My Resident Tested Positive for COVID-19, Now What? - NAA offers operational insight for how to handle a resident testing positive for COVID-19 . Guidance is presented by Ayiesha Beverly, NAA Senior Staff Attorney, National Lease Program. Released 3/24/2020
  • How to Respond to Media - NAA offers guidance for crisis communications and handling media inquiries during the spread of COVID-19. Guidance is presented by Todd Usher, NAA Manager of Public Relations. Released 3/23/2020
  • How to Handle Maintenance During COVID-19 - NAA provides insight into how to handle maintenance during the spread of COVID-19. Guidance is presented by Paul Rhodes, NAA National Safety and Maintenance Instructor. Released 3/20/2020
  • Legislative and Regulatory Updates  - NAA provides a property management-focused legislative and regulatory update in light of the spread of COVID-19. Guidance is presented by Nicole Upano, NAA Director of Public Policy. Released 3/19/2020
  • Teleworking Amid COVID-19 - NAA shares guidance that will be helpful as organizations transition from normal business operations to working remotely. Guidance is presented by Nancy Carbone, NAA Senior Vice President, Human Resources & Administration. Released 3/18/2020

Toni Blake Leadership Crisis

Chadwell logoChadwell Supply "Virtual Lunch" from Wherever you Are

 What have we Learned from 14 Days of Social Distancing? with Michelle Childers
on Wednesday, April  1, 2020 at 12:00pm (ET)

 What Can Maintenance be Doing Now? with Vann Flippen
on Friday, April 3, 2020 at 12:00pm (ET)






FHFA Relief for Multifamily Property Owners Due to COVID-19



If you are looking for ways to give back and assist non-profits who are struggling during the pandemic, please consider supporting our charity partners with a monetary gift.

Both of our charities have suffered their own devastation with loss of funding, contributions and volunteer efforts during this time of uncertainty.  


The Kings home For over 45 years King’s Home has been home to hundreds of youth, women & kids seeking refuge, hope, and help from domestic violence, neglect, abandonment, homelessness, and other difficult and impoverished conditions and circumstances.  Our Purpose: To serve Christ by serving youth, women, and mothers with children.

The King's Home - Donate Now


Hatching HopeHatching Hope works tirelessly to provide disaster relief and humanitarian aid to residents, and pets displaced from apartment homes, serving over 9,000 to date. In the past two years, our country has experienced massive loss and devastation caused by natural disasters in the past several years. Hatching Hope volunteers were there boots on the ground providing relief supplies, and loving on people in communities ravaged by Hurricane Florence, Michael, and Dorian. In addition, deployed volunteers and relief when numerous tornadoes ripped through the states of Alabama, and Tennessee killing 49 people. In the Beauregard tornado, a supplier in the multifamily industry lost ten members of his family. Being supportive of our residents, and multifamily family is our duty.

Hatching Hope - Donate Now